To be effective and efficient, clinical information systems must be designed for the specific user environment.  We provide solutions in a cost-efficient manner with our medEncounter clinical software application building blocks.

The medEncounter application suite is a unique set of flexible and powerful computer applications that were developed in a working clinical environment in conjunction with leading-edge information technologists. The base system is built upon our medDataSafe and medAnalyze foundation products. The system is flexible in how it can be implemented and is designed to interface with other systems in a clinical environment.

Each medical specialty uses customized information entry applications called medEntry. Each medEntry encounter screen subsystem may be customized to match each customer's unique needs. Supporting the medEncounter application suite is our HL7-based communications infrastructure. medIntegrator is MsdC's application interface toolkit used to build robust communications interfaces to a variety of applications so that clinical information can be integrated into a comprehensive patient record. Further this will provide a single point of integration to issue orders and to obtain medOrder results.

Information obtained in the encounter process, from transcriptions and/or from other ancillary clinical systems, are permanently stored in the medDataSafe database management system via the medIntegrator HL7 interface(s). This information is then immediately accessible through medEntry specialty applications, medSummary or by using the decision support tools of the medAnalyze application. Users interact with medEncounter applications through an intuitive and familiar document format. Further the medEncounter documents are designed to assist with signs and symptoms patient encounter engagement protocols (Subjective, Objective, Assessment & Plan - SOAP). This approach more nearly represents a natural method for ergonomic human/machine interaction (e.g. the clinician using the computer system).

Establishing an electronic medical record system provides rapid access to patient records that are entered into the system. However if you are transitioning from a paper-based patient record system you will have two sources of medical records with which to contend. MsdC, in cooperation with our document imaging solution partners, can provide an EMR solution that includes a medical record image archive allowing access to all previous paper records in the form of scanned digital images. These scanned records are indexed to each patient's EMR and accessible from medEncounter applications. In this manner, clinicians, administrators and staff can access all records present and past. MsdC can provide a turnkey solution or the equipment and software to accomplish the design and implementation of the image archive.

The system can help you integrate information from other medical applications and ancillary data sources (e.g. pharmacy, lab, admission/discharge systems etc.) into your patient records for instant recall and for all types of searches and research. This includes both inpatient and outpatient information systems so that a lifetime longitudinal record is created and maintained. MsdC's electronic signature capability allows clinicians to sign-off electronically on a patient encounter and/or document thus creating a secure and legally recognized signature.  In order to capture all due revenue medEncounter is designed to associate billing code relationships so that the encounter systems can automatically generate billing codes (e.g.CD-9, others) to support an existing billing system or integrate with a new billing system. 

Implementation is key to success. Our project team customizes and integrates your clinical processes, business logic and patient information into a united enterprise-wide system. Our project management methodology assures complete planning and on-time execution of the project plan. medEncounter's performance is based on the use of highly secure UNIX servers and networks and work in conjunction with PC or Apple MAC workstations to build highly scalable enterprise-wide clinical information systems.

What makes medEncounter different?

•  Our approach in providing a comprehensive point-of-care clinical information system that works with financial systems creates a better integrated, efficient and more usable system for clinicians

•  We use advanced 64-bit UNIX servers as a part of our strategy to deploy highly reliability server solutions.  Our architecture supports multiple distributed locations and is scalable to support thousands of online users and terabyte clinical data warehouses

•  Choose your own client PC/Mac workstation, Tablet PC or choose ours - we supply the client kit and get you connected using the familiar Internet Explorer, Firefox or Safari browsers

•  medEncounter provides a choice of information views (source-oriented, problem-oriented, time-oriented). We automate signs and symptoms (Subjective, Objective, Assessment & Plan - SOAP) patient encounter engagement protocols

•  Our clinician workflow design improves productivity and user satisfaction

•  The patient information database (medDataSafe) is designed to capture, index and permanently store information from medEncounter and other third-party systems (.e.g. lab, pharmacy, ADT, etc.).  This provides clinicians with a reliable central clinical information repository.

•  The system reinforces medical and clinical policy protocols through the ability to customize the knowledge-rules engine

•  MsdC provides the ability to optimize the customer experience throughout the service lifecycle of your medEncounter solution

Key Benefits of the medEncounter Clinical EMR Information System

•  Highly productive work environment - medEncounter is an integrated patient information system designed for improved productivity by providing forms, menus and help features that follow the natural workflow of clinicians and staff.

•  Clinicians work with documents that dynamically expand upon demand and this is a more natural manner of viewing and entering information.

•  medEncounter helps to improve medical decisions and reduce errors by providing a guided, document-oriented and structured clinical encounter charting and information review process. 

•  The medEncounter electronic medical record (EMR) system provides more complete, timely and integrated patient information.

•  Automating common tasks and using online tools and forms increases productivity and reduces costs by allowing clinicians to see more patients in a given time period.

•  Capturing more complete information and associating diagnoses, procedures, tests with billing systems (e.g. emit codes such as ICD-9 (International Classification of Diseases)) helps to increases billing efficiency, decrease lost or inaccurate billing items and provides better documentation. This is also useful for the patient and as needed for insurance companies and legal requirements.

•  Save personnel costs and increase efficiency of the staff by eliminating or minimizing the need to pull and re-file paper records.  Plus the information is immediately available at any location in the clinical network.

•  Direct information entry by clinicians is an option with medEncounter. If information is directly entered by the clinician this will save on the high cost of transcription services in addition to increasing the accuracy of data in the record and the timeliness of the data (once entered information is ready for immediate retrieval).  The new Tablet PC with handwriting recognition is also a viable option. We work with a clinician's style of information entry by allowing both direct entry of information into the system and transcription of notes by interfacing with transcription and/or dictation services if preferred.

•  Better and more complete information allows clinicians to make more informed treatment decisions and thereby increase the quality of care. 

•  Centralized, organized and secure patient information can be used to conduct research and quality assessments.  Powerful, easy to use decision support tools make "data mining" viable to study a patient, groups of patients, entire patient populations, drug dispensing as related to signs & symptoms and other studies.

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